"My refrigerator stop cooling on a Monday. Asked a friend if he would recommend an Appliance Repair guy. He said Jim's after hours. I call Jim's and they answered right away that was Tuesday. We agreed on a time for Wednesday and Herman showed up on our agreed time. Herman was polite, friendly and professional. He diagnosed my refrigerator problem and gave the option to fix or replace. Herman took his time to explain the history of my refrigerator and so I chose to replace my refrigerator. The price for the service was very reasonable. Highly recommend this company."
"Outstanding communication, promptness, and results. Jim’s After Hours Appliance Repair certainly is a company that you can count on. Very knowledgeable, professional and was able to resolve issues immediately. Ice Makers are notorious for breaking down. Grateful for Jim getting it back up and running if you’re looking for an appliance repair company, go no further, call Jim’s After Hours Appliance Repair!"
"Great customer service!! Fast and efficient!! Very clear about their prices too!"
"Love love love Jim’s after hours Appliance Repair! All their technicians are amazing!"
"Everyone I had contact with was very helpful and efficient. Repairs to my geriatric washing machine were made quickly and the cost was very reasonable."
"Herman was on time and courteous. He diagnosed the issue quickly and ordered the part I needed. Once the part was in, he returned and very efficiently replaced the part and completed the repair. The bill was more than reasonable. Very very satisfied customer."
"This is the second time I’ve used Jim’s After Hours Appliance. They are prompt, professional and reasonable. The technician was friendly and skilled. We won’t use anyone else!"
"Just had a repairman by the name of David at our home to look at our dryer. So knowledgeable and very informative. If you need repairs done, David is your guy. The third time I’ve used this company for repairs. Honest and fair priced repairs."
"Honestly the best service. I had a rental and my personal house they fixed both of them! Prices are as quoted not a penny hire. I have used them more then once and will continue. Today I had my oven fixed and a microwave and it was way cheaper then other repair places would have charged and way cheaper then buying new appliances.. call Jim’s for your repairs!!"
"Great, clear communication. So helpful! I called because multiple people in my neighborhood group had recommended Jim and they were 100% right. Thank you!"
"What a great experience! Will use from here forward, and recommend to anyone wanting honest and reliable service."
"Service was fabulous! On time as they promised! I will continue using them and their excellent service!"
View More Reviews
Back To Top
"If you need an appliance fixed, this is the place to call. Rosa’s customer service and scheduling was outstanding and Herman was very communicative and proactive when repairing my microwave. If needed again, this business will absolutely be my first phone call."
"Scheduling was easy and they were able to come out sooner then I was expecting. Tech was professional and on time. Got my refrigerator working same day at an honest price. I would recommend JIMS to anyone looking for this service."
"Jim was recommended on Nextdoor several years ago. I have used him many times for various appliances. I cannot praise his care, knowledge, and honesty enough. One of few like him."
"Jim recognized my 30 yr old Maytag stack and knew exactly what was happening. There are no longer parts so I will let her ride as long as that transmission will go. He is professional and knows machined"
"The tech came to my house on time and repaired (replaced ) the igniter on our oven. He did a good job and I would recommend them. Thanks"
"I recently had next-day service for a stackable washer/dryer and an oven repair. The whole process was straightforward and super smooth. I agree with a fellow Yelper who highlighted Jim's organization and efficiency.
I paid for parts and a flat fee for labor which was disclosed upfront. Although my repairs took less than an hour, it's nice that it doesn't matter if it takes them several hours to repair, you're only paying the flat fee for Labor. Tip: Labor Fees were the biggest difference between Jim's After Hours Appliance and another company I called. So, if you're shopping around, ask if the labor fee is per hour or a flat rate.
Lastly, Jim's has a 90-day labor warranty and a 1-year warranty for parts. Keep in mind they do have a service trip fee for estimates, which is waived if you move forward with the repair."
"VERY, VERY happy with the service from Jim! He was prompt (much appreciated) and fixed our older refrigerator issue. Rosa was super friendly and professional, too. We would highly recommend!"
"Very honest up front about the issue we had. Because of their recommendation we had to use "authorized " repair company to honor warranty."
"We have used Jim's services twice now and he is so efficient! We will continue using as well. I also appreciate he wore a mask since this time we are going thru Covid. Will use anytime we need help!"
"Absolutely fantastic company!! Jim knows everything about every Appliance in the world. He can fix anything and his prices are very reasonable. But I will say if you're haven't had any appliance repair in a long time be prepared to find it's more than you thought. but I've had much more expensive invoices from other people in the past. I would not use anybody but him."
"I have used Jim's After Hours repair service multiple times on different appliances (washer, dryer, dishwasher) and each time they have done a fantastic job. Always a prompt response to evaluate and fix if they can, or if a second visit was required because specific parts were needed, they kept me informed and shown up when expected. Their rates have been completely reasonable, and they have saved me big $$$$ by extending the life of every appliance. Thank you! Matt F."
"Just had service repair done on my dryer. Prompt service, on time, affordable and walked me through what each part does and even showed price for parts. I will definitely be using and sharing info with friends and family for appliance needs. Definitely recommend. Thank you!!"
"We have used Jim for many years now. He has always been punctual, honest, and fair. Jim will give you the truth regarding whether it is worth trying to repair an old appliance or whether you should save yourself the trouble and just go purchase something from a retail store. It's hard to find people with this kind of integrity. Thanks Jim!"
"My LG fridge stopped cooling, Jim came over and diagnosed my fridge same day personally. My compressor had gone out
He let know that it may still be under warranty..."
"I called, explained the problem with the dishwasher. Was told probably heating element. Gave total cost if that was the case. Would not be charged if it wasn't. David was the technician was excellent and efficient. Years of experience. Very impressed. Definitely would recommend."
"Refered by neighbors , dependeble, fair price n great people
I've been ripped off by other cos"
"The repair guy came and quickly found the problem with my washer and fixed it. So glad I called Jim’s instead of assuming I needed a new washer."
"The service provided was excellent. Herman was honest, quick, and efficient. I will not hesitate to reach out to them should appliance issues arise in the future."
"Herman the technician with Jim’s After Hours Appliance Repair that came today, went above and beyond to make sure I had a working refrigerator when he left. This company( Jim’s after hours) took a good look at all my fridge , replaced a part and even used special equipment to defrost my fridge so that I did not have to go through 24 hrs of inconvenience of unplugging my appliance. Saved me hundreds in groceries. So much better than the previous company I had called.
The first company I had called (All Appliance Parts), came out and reached behind the fridge and pulled out a plastic plug and told me to unplug my fringe for 24 hrs. They spend less than 5 min charged me and left then refused to come out again when that didn’t fix the problem."
"I just had a compressor replaced in my refrigerator and was very pleased with Jim/Jim's Applicance Repair. If anyone is looking for an appliance repair, I would recommend contacting them. He was honest, on time, saved me some money by not replacing unnecessary parts that were recommended by another company and, I thought, charged a fair price for parts and labor."
"Jim was great! He knows his stuff and does the work at a fair price! The best thing in my experience was his honesty about the problem with my refrigerator and finding the best solution!"
"Was referred to Jims by my uncle/realtor Blain Johnson @ JB Goodwin. Great customer service. Fixed my dishwasher for half the cost if not more of a new one. The dishwasher is not very old so went with repairing over replacing. Would use them again for my other appliances!"
"I've had two service calls now and each time Herman came out. He was outstanding each time. First call was a leak from the bellows intake which was promptly addressed. The second service call I asked to replace the drain pump. Herman informed me that the drain pump was a symptom. Metal was breaking off a rather important part and was expensive to fix. We might as well get a new washer given the cost. He could have replaced the pump and then I could have had a major issue a few days or weeks later. No charge for coming out although he could have done so fairly for a service call."
"Quick service and showed up 5 minutes early. The best part was he had the part and 30 mins later it was fixed! Definitely my appliance repairman anytime in the future!"
"Had a minor hiccup with scheduling in the beginning, but after speaking with the manager everything went well. Great customer service, she listened to my complaint without interrupting or making excuses and insisted on making it right. VERY HONEST company, the repairman came out and after a few minutes he informed me that I had misdiagnosed the problem come to find out my issue didn't even require repairs but something to do with my vent! I was so grateful that they didn't just do the repair anyway to just take my money, I definitely tell everyone about how honest they are and will recommend them to anyone."
"Jim's is FANTASTIC! Techs are knowledgeable and friendly, and repairs have always been done right the first time. A real gem!"
"David came out early, was very nice. Worked on my Samsung dishwasher, found in needed a new drain pump. He ordered the part.. it came in in a few days. The receptionist lady called me right away to schedule an appointment, we scheduled for Wednesday. But during the weekend, we noticed a foul smell coming from dishwasher, since drain wasn't working apparently food was sitting in dishwasher on bottom. I called left a message over weekend, got a call Monday from Kevin , i explained situation abput horrible smell and he didn't have a any cancellations but said if he did he would call me. Then a cancellation came up and he called me back to schedule for Tuesday morning first call. I will also mention that I initially got the first phone call from Kevin, when we initially scheduled the appointment. Kevin was extremely pleasant to speak to, he was so sweet with a kind voice and you can tell he was genuine about helping you and getting you scheduled. Sometimes it's hard to find a nice receptionist and one that doesn't make you feel like ypur bothering them. I just want to point that out. He seems like good employee and appreciatte him calling me back. I will write another review of my experience of the repair once the repair is fully done. This appointment was through my home warranty OneGuard, which I happen to like so far."
"David came early, did his job very well while I was able to work on my office. It was last week and fridge works great. I love the 1 fee for all fridge repairs, there's no "surprises". No parts were needed on my Samsung. I will def will use them again."
"Best appliance service company EVER. Jim's really stands behind their services. I had the waterline replaced on my fridge. The day after the ice maker stopped working, he came out and said there was ice in the feed tube and fixed it. I took out my credit card to pay and he refused to take it, even after my insistence that I need to pay him for his time. I will always use them for anything appliance related."
"I got this technician (Gilbert) through One Guard, my home warranty company. He had to come out twice, and was prompt, courteous and efficient both times. The second time, he noticed the replacement part they sent was broken and rescheduled the appointment, which avoided wasting his time and mine. He said he always checks parts before he brings them out, which is a good idea!"
"I called them at 930 this morning with my fridge making a loud noise. They had their tech here at noon and done by 115. He even went and got a part. The tech was clean and professional. Called me 15 minutes upon arrival. I definitely recommend them to everybody!"